Intermediate · 5 lessons · about 35 min · free certificate
AI agents and automation, explained and practiced
A clear, practical introduction to AI agents: what they are, how they plan and use tools, where they fail and how to use them safely. You practice designing small, low-risk agent workflows with human approvals, sensible permissions and cost awareness.
For: People who already chat with an AI assistant and want to understand and safely try tools that can take actions on their behalf.
Start lesson 1When you finish
- You can explain the difference between a chatbot and an agent in plain words.
- You can describe how an agent uses tools, plans steps and decides when it is done.
- You can design a workflow with human approval at the right points.
- You can name common ways agents fail and how to guard against them.
- You can set safe permissions, estimate cost risk and plan a first low-risk agent task.
Lessons
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- What an agent is, and how it differs from a chatbotabout 5 minWhen you finish, you can explain what an AI agent is and decide when a simple chat is enough.
- Tools, actions and planningabout 5 minWhen you finish, you can describe what tools an agent needs and how it breaks a goal into steps.
- Human-in-the-loop: approvals and controlabout 5 minWhen you finish, you can design a workflow where a person approves the steps that matter.
- Where agents failabout 5 minWhen you finish, you can spot the common failure patterns of agents and add guardrails against them.
- Safe first workflows, permissions and costabout 5 minWhen you finish, you can plan a first low-risk agent task with narrow permissions, a spending limit and a review routine.
Final exam and certificate
10 questions. Score 8 or more for a free certificate of completion you can share and add to LinkedIn. Unlimited tries.
Take the final examPrompts you can use today
Copy one, replace the [brackets] with your details, and paste it into the AI tool you use. Leave out anything private.
Explain agents for my job
Explain the difference between a chatbot and an AI agent using examples from the work of [your job]. Give one task where a chatbot is enough and one where an agent could help. For the agent example, list the tools it would need and the decisions I should keep for myself.
Break a goal into agent steps
My goal is [describe the goal]. Break it into numbered steps an AI agent could follow. For each step, say what tool or information it needs, what could go wrong, and whether a human should approve it before the agent continues.
Set approval points
Here is a workflow I want an agent to run: [paste steps]. Mark each step as safe to run automatically, needs my approval first, or should never be automated. Explain each choice in one sentence and focus on actions that cannot be undone.
Write agent instructions with limits
Write instructions for an AI agent whose job is [describe]. Include: the goal, the tools it may use, the tools it must not use, when to stop and ask me, a limit on how many steps or items it may handle, and how it should report what it did.
Failure check before launch
Here is my plan for an agent: [paste plan]. Act as a skeptic. List ten ways this could fail, including wrong data, misread instructions, loops, spending too much, and acting on text it found on a web page or in an email. For each, suggest a guardrail.
Review an agent run log
Here is the log of what my agent did: [paste log]. Check it against my instructions: [paste instructions]. Point out any step that went outside the limits, any result that looks unverified, and anything I should review or undo.
Choose permissions
An agent will help me with [task] and may need access to [list apps or accounts]. For each, tell me the smallest permission that would work, whether to use read-only access, and what could go wrong if the access were misused.
Estimate and cap cost
I plan to run an agent that [describe the task] about [how often]. Explain what drives the cost of running agents, such as the number of steps, the amount of text read and repeated attempts. Suggest ways to limit it and a simple check I can do after the first week.
Ask the AI tutor
Ask anything about this course, in any language. The tutor is an AI: it can be wrong, and it never needs your personal details.
AI-drafted. Checked by an automated validator and a separate AI reviewer; a person has not read every lesson. Translations and tutor answers are AI-made. Found a mistake? Tell us. Tool facts last checked November 2026; features change, so check the product's own help pages. AI can be wrong. General information, not professional advice. Product names identify the tools taught; no affiliation or endorsement. Current University is not accredited; certificates of completion are not degrees, credit or licenses.