Lesson 2 of 5 · about 5 min

Write a simple team AI policy

When you finish, you can write a one-page policy your team understands and follows.

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Why a policy helps

Without clear rules, people guess. Some avoid AI out of fear. Others use it in risky ways. A short policy replaces guessing with shared habits. It protects customers, staff and the organization.

Keep it to one page in plain words. A long policy nobody reads protects nobody.

What goes in it

Include: which tools are approved, what data may never be entered, how to check output before use, when to label AI help, who to ask when unsure, and what to do if something goes wrong. Add a date and a promise to review it as tools and rules change.

If your organization already has a policy, follow it and write only team-level guidance on top. Check with your legal, privacy or IT contacts for rules you must follow.

Do's and don'ts that work

Do use AI for drafts, summaries, and brainstorming. Do check facts and names. Do keep a human responsible for every decision. Don't paste customer, patient, student or employee personal data into tools that have not been approved for it. Don't use AI to make final decisions about people. Don't present AI output as checked work if it was not.

In regulated work such as health, law, finance, education and government, follow your regulator's rules and your employer's policy first.

A worked example

Chen leads an office team of eight in Singapore. Her one-page policy has five sections: approved tools, never-paste list, checking steps, labeling, and who to ask. She reviews it with the team in a 20-minute meeting and changes two lines based on their questions.

Because the team helped shape it, they follow it. She adds a review date three months out.

Practice now

  1. Draft a one-page policy for your team using an AI tool, then edit it to match your real rules.
  2. Share the draft with two teammates and ask what is unclear or missing.

Use any AI assistant you have. Do not paste private, client or patient information into it.

Check yourself

1. How long should a team AI policy be?

2. Which belongs in a policy?

3. What should a policy include about change?

Ask the AI tutor

Ask anything about this lesson, in any language. The tutor is an AI: it can be wrong, and it never needs your personal details.

AI-drafted. Checked by an automated validator and a separate AI reviewer; a person has not read every lesson. Translations and tutor answers are AI-made. Found a mistake? Tell us. AI can be wrong. General information only, not professional advice. Not affiliated with any AI company named. Current University is not accredited.