Final exam: AI for pharmacy teams

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1. A technician wants a chatbot to explain a prescription for a specific customer by pasting it in. What is the main issue?
The explanation might use brand names the pharmacy does not stockPrescription abbreviations are too hard for chatbots to readThe chatbot cannot read the pharmacy’s label format reliablyIdentifiable prescription data would go into an unapproved tool
2. An AI handout says a medicine is safe with all other medicines. What now?
Ask the AI to double-check and keep it if it agreesRemove it and let the pharmacist review the contentKeep it, since interaction tables are widely publishedKeep it but add a note saying it is not medical advice
3. Which is the best prompt for a general storage handout?
“Explain how this customer should store the medicines on her profile so they stay safe at home.”“Write a clear, friendly handout about storing medicines safely at home that customers of any age and reading level will find easy to follow.”“Draft a grade 6 handout on keeping medicines away from children, no drug names or doses, ending with ‘ask your pharmacist.’”“Draft a grade 6 handout on medicine storage that lists the common doses for each drug type.”
4. Software flags no interaction on a profile. What should you do?
Continue your own professional checks and counselingSkip counseling, since there is nothing to warn aboutAsk an AI tool to confirm the combination is safeTreat the profile as safe and skip the extra check
5. Which task stays human?
Summarizing a public safety notice into a short staff note for the break roomTurning a textbook chapter into a practice quiz for staffJudging a suspicious prescription and calling the prescriberFormatting a weekly checklist for the dispensary team
6. A student uses AI for calculation practice. What is a good habit?
Use the AI’s worked steps as your method once they match twiceCopy the AI’s answers first, then study how they work afterwardSolve first, then compare, and check methods in the textbookTrust the steps if the AI shows each line of its work
7. Your pharmacy has no AI policy. What should you do?
Keep patient data out of AI tools and ask for guidanceAssume AI is allowed, since no written rule forbids itWait and see what the pharmacist in charge decides laterUse tools at home with real cases so work systems stay clean
8. How can you disclose AI use on a handout?
Say AI approved it, so customers know it was checkedSay AI helped, and let the technician approve the clinical contentSay it was drafted with AI and pharmacist-reviewed, per your policyLeave it off the handout, so customers do not lose trust in the content

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