Beginner · 4 lessons · about 30 min · free certificate

AI for administrative assistants

A practical course for people who run calendars, inboxes, travel and meetings for others. You will learn which parts of your day AI can speed up and how to keep the judgment calls yours.

For: Administrative, executive and personal assistants, and anyone who keeps a team or leader organized.

Start lesson 1

When you finish

  • You can map your week into tasks AI can draft, tasks where AI assists, and tasks that stay human.
  • You can turn rough meeting notes into minutes and action items you are willing to sign your name to.
  • You can draft replies, travel plans and agendas with clear prompts and check them before sending.
  • You can protect your boss's and your company's private information when you use an AI tool.
  • You can explain your AI skills honestly to a manager or a future employer.

Lessons

Final exam and certificate

8 questions. Score 7 or more for a free certificate of completion you can share and add to LinkedIn. Unlimited tries.

Take the final exam

Prompts you can use today

Copy one, replace the [brackets] with your details, and paste it into the AI tool you use. Leave out anything private.

Turn notes into minutes

Here are my rough notes from a meeting. The attendees were [names and roles]. Write short minutes with three parts: decisions made, action items (each with an owner and a due date if one was stated), and open questions. If an owner or date is not in my notes, write 'not stated' instead of guessing. Notes: [paste notes with names and private details removed].

Reply to a tricky scheduling email

I am an assistant to [role]. Someone wrote asking for a meeting: [paste the message with private details removed]. My boss is free [list of open windows] and prefers short meetings. Write a polite reply in two or three sentences that offers two time options and asks for the topic. Keep the tone warm and professional.

Draft a meeting agenda

Write an agenda for a [length]-minute meeting about [topic]. Attendees: [roles]. The goal is to [decision or outcome]. Give each item a time slot, a person leading it and one sentence on what we need from the group. Put the decision items first.

Plan a trip options sheet

My manager needs to travel from [city] to [city] for [purpose] between [dates]. Preferences: [seat, hotel area, budget level, dietary needs]. List what I should compare when I look at flights and hotels, and write a short checklist of things to confirm before booking, such as visas, meeting times and time zones. Do not invent prices or flight numbers.

Make a one-page how-to

I do this task every [week or month]: [describe steps in your own words]. Turn it into a clear step-by-step guide that a new teammate could follow. Add a short 'common mistakes' list and a place for the date it was last updated.

Summarize a long email thread

Summarize this email thread for someone who has not read it. Give me: what was asked, what has been decided, what is still waiting on someone, and who owes the next step. Thread: [paste thread with names and private details removed].

Write a polite follow-up

Write a friendly follow-up message to [person or role] about [request] that I sent on [date]. Remind them what I need, by when, and why it matters, in three sentences or fewer. Do not sound annoyed.

Plan an office event

Help me plan a [type of event] for [number] people on [date] in [city]. Make a checklist grouped by what to do four weeks out, one week out, the day before and the day of. Include a list of questions to ask the venue. Flag anything I should verify myself, like accessibility and food allergies.

Ask the AI tutor

Ask anything about this course, in any language. The tutor is an AI: it can be wrong, and it never needs your personal details.

AI-drafted. Checked by an automated validator and a separate AI reviewer; a person has not read every lesson. Translations and tutor answers are AI-made. Found a mistake? Tell us. Tool facts last checked November 2026; features change, so check the product's own help pages. AI can be wrong. General information, not professional advice. Product names identify the tools taught; no affiliation or endorsement. Current University is not accredited; certificates of completion are not degrees, credit or licenses.