Final exam: AI for administrative assistants

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1. A teammate says, 'AI will take my whole job.' Which reply is most accurate and helpful?
Assistants are safe because AI cannot handle email, so there is no reason to change how you workYour job is a bundle of tasks; some will change, so list them and move toward the ones that need judgmentMost of your tasks will disappear soon, so the best plan is to start looking for a different careerAgree with them and stop learning new skills, since the tools will do everything soon
2. You use AI to write minutes and it lists 'Priya will send the contract Friday', but your notes only say 'someone to send the contract'. What went wrong?
The notes were too short for the tool to readThe tool invented an owner and a dateThe tool merged two lines of the notes into oneThe tool shortened a long sentence
3. Which request should you decline to put into a public chatbot?
A draft email that includes a colleague's medical leave detailsIdeas for a team lunch that suit different dietsA list of questions to ask a venue about catering for an office partyA grammar check on an announcement already posted online
4. Which prompt is the strongest for a scheduling reply?
Write a short reply about scheduling, keep it professional and polite, and include all the details they needReply to this email and make it long and formal, and choose the times yourself without askingWrite a friendly reply to the department head that sounds natural and confirms we can meet sometime soonReply in three sentences as an assistant to a department head, offering Tuesday morning or Thursday afternoon, asking for the topic, in a warm tone.
5. A tool suggests a flight number and a hotel price for your manager's trip. What should you do?
Verify availability and prices from the airline and hotel yourselfAsk the tool to confirm its own flight number, then book if it says yesSend it to the manager as a final plan and let them check the details laterBook it as given, since the tool usually reads the live airline and hotel listings
6. Which task is most likely to stay human even as tools improve?
Sensing that a visitor is anxious and putting them at easePutting the week's meeting times into a calendar layoutFormatting a table of contact details for the week's visitorsMaking a first draft of a checklist for visitor arrival
7. Your company has no AI policy. A director asks you to summarize a draft board report with AI. What is a sensible step?
Paste it into the first tool you find, because the draft is not final and nothing in it is secretPaste only the financial pages and keep the other pages backDecline and tell the director you do not use AI tools at workAsk which tool is approved, or do it by hand with the sensitive parts removed
8. In week three of your plan you have five working prompts. What is the best next move?
Save them in a shared prompt library and note when each one works bestKeep them in your own notes so nobody else copies your approachMemorize all five so you never have to look anything upAsk the tool to rate its own answers and then delete any prompt that scores low

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