Final exam: AI for HR and recruiters

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1. A hiring manager asks you to use a chatbot to pick the best three of two hundred resumes. What is the best response?
Pick the three with the most impressive-sounding job titles and check them by handRefuse to help with hiring at all, because chatbots should never be involved in recruitingDo it quickly, but ask the chatbot to ignore names and say that the shortlist is only a suggestion for the managerSuggest structured criteria, human review and an approved process rather than letting a chatbot rank people
2. You ask AI for interview questions and one asks about a candidate's family plans. What should you do?
Remove it, since it could be discriminatory and is unrelated to the jobKeep it because it feels friendly and helps candidates relax during the interviewKeep it but tell candidates that answering is optionalKeep it but ask it in a softer tone so candidates do not feel pressured
3. A tool drafts a job post saying 'rockstar needed, young and energetic'. What is the problem?
It does not mention the company's mission, its values or its benefits packageIt is too specific about the daily tasks of the jobThe wording may signal age bias and discourage qualified applicantsIt is too short to attract enough people for the role
4. Which of these is safest to paste into a free AI tool?
A generic, public-style job description with no personal dataA candidate's full background check report and referencesA complaint investigation summary prepared for a manager's review last weekAn employee's medical leave notes from last year's file
5. An AI-drafted termination letter cites a notice period. What should you do before sending?
Have two of the employee's coworkers read the wording for toneAdd a friendly line to the opening so the letter feels less harshTrust it, since the tool included a notice period for the situationHave someone qualified in local employment rules and your contracts check it
6. What does a structured scorecard help with?
Skipping reference checks for strong candidatesJudging all candidates against the same criteriaRejecting people automatically when they score lowAvoiding interviews by relying on written answers alone
7. A company wants a chatbot to answer employee benefits questions. What is a good safeguard?
Hide that it is a bot so employees trust the answers moreTell employees to treat its answers as final, so that HR is not asked the same questions twiceLet it answer from general internet knowledge when a document is missingGround it in approved documents, label it as automated and provide a path to a human
8. In your 30-day plan, you find that a tool often describes female candidates with different words than male candidates. What is the best action?
Delete the log so the notes do not cause trouble for the team or the vendorUse it anyway, but edit the wording of each description by hand before sharingLog the pattern, avoid using the tool for evaluation, and raise it with your managerIgnore it, because small differences in wording do not affect hiring decisions

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