Final exam: AI for sales reps

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1. A tool drafts a follow-up promising 'free onboarding'. Your call notes do not mention it. What should you do?
Ask the buyer if they want it before you check anythingSend it to close the deal faster while the buyer is interestedRemove the promise unless your company has agreed to itAdd a discount too so the offer feels more generous
2. Which prompt will give the best call preparation?
Research them online and give me everything useful for the call, with their recent news and numbersHere is text from their public website: [paste]. Summarize in five bullets and suggest five questions. Mark anything uncertain.Tell me about this company and what it does, who runs it and what it might need from a supplier like usFind everything about their CEO, including personal details and social media posts, to build rapport
3. A manager asks you to scrape personal emails from a site and send AI-written messages. What is the best response?
Ignore the request and keep doing your usual work without telling anyone about itDo it, but send the messages slowly over several weeks and from a few different accounts so they look less automatedDo it, since many companies do the same and the emails are all easy to findRaise concerns about consent and privacy rules and suggest an opt-in or public business contact approach
4. A lead-scoring tool ranks a prospect low. You have a good conversation with them. What do you do?
Trust the score, since it uses more data than one callWeigh the score as one input and your own judgment tooRescore with a different tool until the number looks rightDelete the prospect from the list to keep it tidy
5. Which is the safest thing to paste into a free tool?
A call recording transcript with namesA competitor's public product pageA customer's signed contract for last yearYour pricing sheet for key accounts
6. A buyer asks about a feature you are not sure exists. What is the best response?
Move to another topic and hope they forget the questionSay yes to keep momentum and check it after the callAsk the AI to answer for you during the callSay you will confirm and come back with an accurate answer
7. A stalled deal has been quiet for weeks. How can AI help appropriately?
Suggest possible reasons and a respectful message to re-open the conversation, which you reviewWrite a message that creates fake urgency, such as a limited offer that is not realPretend the deal has closed and send them a welcome email to prompt a reactionDraft a daily reminder message and schedule it to go out each morning until the buyer finally replies or says no
8. In week four, practicing objections with a tool, you notice you overpromise. What is the best step?
Rewrite it to be truthful and clear about limitsStop practicing with the tool and rely on instinctKeep the answer because it sounds strong and confidentAvoid that objection when you speak to real buyers

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