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AI for a small business

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1. You run a small café and want a week of posts. What is the best prompt?
Write five short, friendly posts for my café in [town] using [facts]Write posts for my café, and make them sound very professional and polishedWrite the best social media posts any café has ever hadWrite a week of exciting posts that will make my café go viral
2. An AI reply promises a refund you have not approved. What do you do?
Send it, since the AI knows the usual refund rulesSend it and fix any problem if the customer repliesAdd more promises so the customer feels well looked afterEdit it so it only offers what you decided
3. Which is safest to paste into a free consumer AI tool?
A customer's full order history, with their home addressA general question about writing a polite delay noticeA staff member's contract with salary detailsYour bank login so it can check the figures
4. The AI-drafted invoice shows a total different from your records. What should you trust?
The customer's memory of what they were quotedThe AI total, since it did the sums in a few secondsYour own records and software after you recheckThe first number you see on either document
5. You are asked to describe your services on a website. What improves honesty?
Copying the wording from a competitor's websiteUsing real details such as hours, area and contact infoClaiming to be the number one shop in your whole area and cityLeaving out prices and hours so you can change them
6. A friend suggests ten AI tools. What is a better approach?
Test one tool on one task and keep it if it helpsSubscribe to all of them for a month and see which one winsWait a year until the tools have settled downSwitch to whichever tool is newest each month
7. You use AI to explain your monthly totals. What should you do with its statements about tax?
File your return right away if they sound rightVerify with an official source or adviserTreat them as final, since AI knows current lawDelete your own records and rely on the chat
8. A customer sends a photo of their home for a quote. Before uploading it to an AI tool you should...
Check the tool is suitable and that you have permissionShare it publicly first to get opinions on the jobUpload it to several tools at once to compare their quotesPost it as an example of your work, unnamed
9. What is a fair use of AI in a testimonial section?
Copying glowing reviews from another shop in your townWriting the praise yourself and attaching a real customer's first name to itAsking real customers for permission and editing lightly with approvalUsing stock photos and quotes as if they were customers
10. You want to tell customers you use AI for drafts. Why?
It builds trust and shows respect for their dataIt lets you hide mistakes by blaming the toolIt is always required by law before any customer messageIt means customers will never ask for refunds

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