Beginner · 5 lessons · about 35 min · free certificate

AI at work: writing, email, meetings and documents

A practical course on using a free AI assistant for the writing-heavy parts of office work: emails, reports, meeting notes and presentations. It is for anyone who works with words and wants to save time without losing quality.

For: Office workers, team leads, students entering work and anyone who writes, reads or sits in meetings every week.

Start lesson 1

When you finish

  • You can turn rough notes into a clear draft that sounds like you.
  • You can ask AI to summarize a long document and then check the summary against the source.
  • You can turn meeting notes into decisions, action items and a follow-up message.
  • You can adjust tone and detail for a manager, a customer or a colleague.
  • You can follow a workplace AI policy and know what never to paste into a chatbot.

Lessons

Final exam and certificate

10 questions. Score 8 or more for a free certificate of completion you can share and add to LinkedIn. Unlimited tries.

Take the final exam

Prompts you can use today

Copy one, replace the [brackets] with your details, and paste it into the AI tool you use. Leave out anything private.

Turn rough notes into an email

I need to write an email to [who they are and your relationship]. My goal is [what you want them to do or know]. Here are my rough notes: [paste notes]. Write a short, polite email in plain language. Keep it under [number] words. End with one clear request and a date if I gave one. Do not invent facts that are not in my notes.

Edit my draft without changing my voice

Here is a draft I wrote: [paste draft]. Edit it for clarity and grammar. Keep my voice and my word choices where they work. Do not add new claims. After the edited version, list the three biggest changes you made and why.

Summarize a long document

Summarize the document below for [who will read the summary]. Give me: one sentence on the main point, five key points as bullets, any dates or deadlines, and any open questions. If something is unclear in the text, say so instead of guessing. Document: [paste text]

Meeting notes to action items

Here are my notes from a meeting: [paste notes]. Make a table with three columns: decision or task, who owns it, due date. If an owner or date is missing, write NOT STATED instead of guessing. Then list any questions we still need to answer.

Write the follow-up message

Using the action items below, write a short follow-up message to the people who attended. Be friendly and direct. Start with a one-line thank you, list each action item with its owner, and finish with the date of our next check-in. Action items: [paste list]

Rewrite for a different audience

Rewrite the message below three ways: (1) for my manager, short and focused on results; (2) for a customer, warm and free of jargon; (3) for a close teammate, casual and direct. Keep the facts identical in all three. Message: [paste message]

Outline a presentation

I will give a [number]-minute presentation to [audience] about [topic]. They care about [what the audience cares about]. Suggest an outline with a title for each slide, two or three bullets per slide, and one sentence I could say out loud. Put the most important message first. Flag any slide where I need to add my own data.

Check a task against our policy

Here is our company AI policy: [paste the approved policy text]. Here is the task I want to do with AI: [describe the task and what data it involves]. Tell me which parts of the policy apply, what I must not paste into the tool, and whether I should ask my manager first.

Ask the AI tutor

Ask anything about this course, in any language. The tutor is an AI: it can be wrong, and it never needs your personal details.

AI-drafted. Checked by an automated validator and a separate AI reviewer; a person has not read every lesson. Translations and tutor answers are AI-made. Found a mistake? Tell us. Tool facts last checked November 2026; features change, so check the product's own help pages. AI can be wrong. General information, not professional advice. Product names identify the tools taught; no affiliation or endorsement. Current University is not accredited; certificates of completion are not degrees, credit or licenses.